Mainboard

IPO ·

NSE, BSE

Fusion CX Ltd

Listed

Kolkata-based customer-experience and BPO services provider, also offering AI data services through a subsidiary.

Issue details

Price band

₹275 – ₹289

Face value

₹1

Lot size

51 shares

Minimum investment

₹14,739

Issue size

₹702 Cr

Fresh issue

₹500 Cr

Offer for sale

₹202 Cr

Issue type

Book Built

Exchange

NSE, BSE

Key dates

Opens

14 Oct 2026

Closes

16 Oct 2026

UPI mandate cut-off

5:00 PM on 16 Oct 2026

Allotment

19 Oct 2026

Refunds

21 Oct 2026

Shares in demat

21 Oct 2026

Listing

22 Oct 2026

Subscription and listing

Subscription

4.68x

Listing price

₹305

Registrar

KFin Technologies Ltd

Lead manager

Nuvama Wealth Management, IIFL Capital Services, Motilal Oswal Investment Advisors

Subscription by category

QIB (Ex Anchor)

4.21x

NII

4.73x

bNII (> ₹10L)

4.72x

sNII (< ₹10L)

4.75x

Retail

5.99x

Total

4.68x

Total applications

2,54,614

Anchor investors

Amount raised

₹315.90 Cr

Bid date

13 Oct 2026

50% lock-in ends

17 Nov 2026

Rest lock-in ends

16 Jan 2027

Listing day

Issue price

₹289

Open

₹305.00

High

₹312.95

Low

₹284.35

Day close

₹289.65

Listing gain at open

+5.54%

Issue structure

Shares reserved per category and share of the total issue

QIB

1,82,17,993

75.00%

Anchor Investor

1,09,30,795

45.00%

QIB (Ex. Anchor)

72,87,198

30.00%

NII

36,43,598

15.00%

bNII > ₹10L

24,29,066

10.00%

sNII < ₹10L

12,14,532

5.00%

Retail

24,29,065

10.00%

Total

2,42,90,656

100.00%

Finaccle’s quick read

Apply

Income up 37% and PAT up 129% in FY26 with ROE of 30.30%, debt/equity of 0.53, post-issue P/E of 18.73x and ₹500 Cr of the ₹702 Cr issue as fresh capital.

A rules-based screen of growth, margins, debt and valuation, built from the offer document and data on Chittorgarh.com. It is for information only and is not investment advice or a recommendation to buy or sell. Read the RHP and speak to a SEBI-registered adviser before you apply.

About the company

Fusion CX is a Kolkata-based customer experience and business process outsourcing company that handles voice, chat, email and social support, plus AI data services such as annotation and labelling. It works with 208 customers, including 22 Fortune 1000 firms, in telecom, healthcare, tech, travel, BFSI and retail. It operates 40 delivery centres across 13 countries and earned about ₹1,852 Cr in FY26.

Founded

2004

2004

Promoters

Pankaj Dhanuka, Kishore Saraogi, P N S Business Pvt. Ltd., Rasish Consultants Pvt. Ltd.

Pankaj Dhanuka, Kishore Saraogi, P N S Business Pvt. Ltd., Rasish Consultants Pvt. Ltd.

Products and segments

Omnichannel customer experience services; AI data infrastructure (collection, annotation, labelling, teleoperations); AI tools via subsidiary Omind Technologies

Omnichannel customer experience services; AI data infrastructure (collection, annotation, labelling, teleoperations); AI tools via subsidiary Omind Technologies

Promoter holding

93.02% pre-issue; 78.94% post-issue

93.02% pre-issue; 78.94% post-issue

Financial performance

Restated figures in ₹ crore, latest period first

₹ crore, latest first. Full table on desktop.

Period

Total income

Income

EBITDA

PAT

Net worth

Borrowings

Debt

Assets

Q1 FY27 (Jun 2026)

Q1 FY27 (Jun 2026)

503.85

503.85

95.09

55.70

55.70

610.84

238.13

238.13

1367.85

FY26

FY26

1851.83

1851.83

329.87

169.84

169.84

552.46

266.86

266.86

1385.15

FY25

FY25

1352.03

1352.03

197.78

74.31

74.31

354.58

306.73

306.73

1143.25

FY24

FY24

1021.53

1021.53

104.62

36.26

36.26

270.15

210.61

210.61

768.02

ROE

30.30%

ROCE

71.59%

Debt / equity

0.53

PAT margin

9.34%

P/E post issue

18.73

Market cap

₹4,172.01 Cr

Use of IPO money

Repayment/prepayment of borrowings

₹275.70 Cr

Investment in Omind subsidiaries for IT tools

₹61.15 Cr

Inorganic growth and general corporate purposes

₹126.11 Cr

Issue expenses

₹52.00 Cr

Strengths

✓

Income up 37% and PAT up 129% in FY26

✓

ROE of 30.30% with debt/equity of 0.53

✓

Global delivery footprint of 40 centres in 13 countries

✓

Mostly fresh issue; proceeds largely used to repay debt

✓

Post-issue P/E of 18.73x

Risks to watch

!

PAT more than doubled in FY26; sustainability to be proven

!

PAT margin under 10%, typical of people-heavy BPO work

!

Growth partly built on acquisitions

!

Exposure to client concentration and AI-led disruption in CX work

Planning to take your own company public?

Every listing on this page started with a growing business that got its numbers, governance and paperwork ready for investors. If you are a promoter weighing an SME or main board IPO, we can tell you where you stand and what it will take.

Talk to our IPO Advisory team for readiness planning, or our IPO Consultancy team to run the listing end to end.

Last updated:

Information is compiled from exchange notices and the company’s offer document. It is for general information only and is not investment advice or a recommendation to apply. Read the prospectus before investing.